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反腐败,反贿赂及商业礼节常见问题解答(ANTI-CORRUPTION)

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发表于 2013-12-30 10:15:14 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式
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ANTI-CORRUPTION,ANTI-BRIBERY & BUSINESS COURTESY FAQ (CHINA VERSION)
反腐败,反贿赂及商业礼节常见问题解答(中国区版本)
QUESTION#1:
问题 #1

Agovernment official has stated that our application for a new factory or branchoffice license will be favorably received if we make a facilitationpayment.??What should I do?
某政府官员表示如果我们支付便利费用,我们为新工厂或分支机构的设立申请将被顺利地接受。我该怎么办?

ANSWER#1:
答案 #1
Neveris a cash or cash equivalent permitted for any reason.??A facilitationpayment cannot be made as it is prohibited under Dell’s Global Anti-Corruption Policy. You must immediately report this matter to Dell’s Legal and Ethicsdepartments.
不得以任何理由支付现金或者现金等同物。戴尔全球反腐败政策禁止支付便利费用。你必须立即将这件事情报告戴尔法律和道德部门。

QUESTION#2:
问题 #2
Tohelp an authorized Dell channel/distributor partner resolve a regulatorinvestigation or enforcement action, I plan to take some of these regulatorsout to lunch and provide them with cash gift cards.??Is this acceptable?
为了帮助某戴尔授权的渠道/经销商伙伴处理某监管部门的调查或者执法部门的行动,我计划带某些监管人员外出午餐并向他们提供代金购物卡。这是可以接受的吗?

ANSWER#2:
答案 #2
UnderNO circumstances is such an entertainment or gift permitted.??Theentertainment and gift is a corrupt payment and is contrary to Dell’s Global Anti-corruption Policy. You must immediately report this matter to Dell’s Legal & Ethicsdepartments.
在任何情况下这种招待或礼物均不被允许。该招待和礼物是腐败性支付并且与戴尔全球反腐败政策相悖。你必须立即将这件事情报告戴尔法律和道德部门。

QUESTION#3:
问题 #3
Whatare the guidelines around buying drinks or meals for public officials, such asregulatory agency commissioner (e.g. AIC), city council members and otherpublic officials?
关于为公职人员, 例如管理部门的行政长官(如工商局),市政府成员和其他公职人员,购买饮料或者餐食的规定是什么?

ANSWER#3:
答案 #3
Peoplein elected or appointed official positions have to comply with strict limitsand reporting requirements when accepting any gifts or businesscourtesies.??It is your responsibility to ask the customer what theirrules state so that you are aware of their restrictions for any future interactions.Before giving them anything, you should get advice and approval from Dell’sLegal and Ethics departments by completing in full Dell’s Anti-CorruptionCompliance Form & Pre-Approval Matrix.
处于被选举或者任命的官方职位的人在接受任何礼物或者商业礼节时,必须遵守严格的约束以及汇报要求。你有责任询问客户他们的规定是什么,这样在未来的交往中你将知晓他们的相关限制或约束。那些在给他们任何东西之前,你应该完成完整的戴尔反腐败合规表及事前批准流程以获得戴尔法律和道德部门的建议和批准。

QUESTION #4:
问题 #4
In my countryit is customary to provide our customers, including government officials, withgifts during holiday session or cultural festivity (such as Chinese New Year)to help maintain a good relationship.??Is it possible to provide such agift?
在我的国家是习惯在假期或者传统节日(例如中国新年)向我们的客户,包括政府官员,提供礼物以维护良好关系。可以提供这样的礼物吗?

ANSWER #4:
答案 #4
You can onlyprovide a gift that is:
你只能提供这样的一份礼物:
1.? ?Nominal (i.e. it has nominal or smallvalue and is not lavish) in value.??Refer to Dell’s Global Gift & Entertainment Policyfor details on monetary limitations.
非实质性的(例如非实质的或者低价值的,并且不奢侈的)。参考戴尔全球礼物及招待政策关于金额限制的细节规定。
2.? ?It isn’t cash or cash equivalent.
它不是现金或者能等同现金物。
3.? ?It is not requested by the customer orgovernment official.
它不是被客户或者政府官员要求的。
4.? ?It is not hidden or secret.
它不是隐蔽的或者秘密的。
5.? ?It is infrequent and could bereciprocated.
它是偶尔的并且能互给的。
6.? ?It is customary and part of normalbusiness practice.
它是习惯性的并且是正常商业惯例的一部分。
7.? ?? ?It does not violate any law,regulation or to Dell’s Global Gift & Entertainment Policy
它不违反任何法律法规或者戴尔全球礼物及招待政策

QUESTION #5:
问题 #5
In my country,refusing a gift from a customer or business associate can be considered aninsult.??What should I do if I am offered a gift and know that I willcause offense if I don’t accept it?
在我的国家,拒绝来自某客户或者商业伙伴的礼物会被视为一种无礼。如果我被给予了一份礼物并且知道如果不接受它,将冒犯对方,我应该怎么做?

ANSWER #5:
答案 #5
If it iscustomary to exchange gifts in the local culture, the gift is nominal in value,it is NOT cash or anything similar to cash and there imposes no sense ofobligation on the recipient, you MUST IMMEDIATELY disclose the gift toyour supervisor and contact Dell Ethics department for advice BEFOREretaining such a gift.
如果在当地的文化中交换礼物是一种习惯,该礼物无实质价值,不是现金或者任何其它与现金相似的物品并且不会强加任何义务感于接受者,在接受这样一份礼物之前,你必须立即向你的主管披露该礼物并且联系戴尔道德部门以获取建议。

QUESTION #6:
问题 #6
I want toprovide our most loyal customers a special gift to say thanks.??I haveaccess to Formula One tickets that I know my customers would appreciate. Can I give these tickets to my customers?
我要向我们最忠诚的客户提供一份特殊的礼物以表达感谢。我有F1方程式的门票而且我的客户会喜欢。我能向客户提供这些门票吗?

ANSWER #6:
答案 #6
No, theFormula One tickets is an example of lavish entertainment and could raisequestions about favoritism.??Any gift and business entertainment mustcomply with Dell’s Global Gift & Entertainment Policy. Similarly, in the event that you receive Formula One tickets from your businessassociate, these tickets must be declined as it is lavish and inappropriategift.
不能,F1方程式的门票属于奢侈招待并且会引发厚此薄彼的问题。任何的礼物和商业招待必须遵守戴尔全球礼物及招待政策。同样的,当你从你的商业伙伴那里收到F1方程式门票时,须因其属于奢侈及不适当的礼物而拒收这些门票。

QUESTION #7:
问题 #7
I occasionallyhear about managers playing golf with suppliers, customers or governmentofficials during their normal work hours.??What are the rules for suchinvitations?
我偶尔听说经理们在他们正常工作时间内和供应商、客户或者政府官员打高尔夫。关于这样的邀请有什么规定?

ANSWER #7:
答案 #7
The guidelinesfor golf events are the same as for any other gift or entertainment. There should be a valid business purpose, the cost should be nominal and thereshould be no expectation of special treatment as a result.??It is yourresponsibility to ask the customer what their rules state so that you are awareof their restrictions for any future interactions.? ?Beforesetting up a golf event during normal work hours, the employee must obtaintheir manager’s approval first and seek advice from Dell’s Legal and Ethicsdepartment.
关于高尔夫活动的规定与任何其它礼物或者招待是一样的。应该有正当的商业目的,该费用应该不高,并且没有任何特殊待遇。你有责任询问客户他们的规定是什么,这样在未来的交往中你将知晓他们的相关限制或约束。员工必须在组织正常工作时间内的高尔夫活动之前先获得其经理的批准并且从戴尔法律和道德部门寻求建议。

QUESTION #8:
问题 #8
May I invite acustomer who is a local government official to attend Dell’s Solutions Summitevent in Beijing???The Solution Summit event is a 2 day event but I wouldlike to extend the customer visit for an extra two days to includeentertainment that involves sightseeing and golf activities in Beijing. What arethe rules paying for that government official’s travel, meals andentertainment?
我可以邀请某当地政府官员参加在北京的戴尔解决方案峰会吗?该解决方案峰会是一个2天的活动,但我想将该客户活动行程延长2天以安排在北京观光和高尔夫招待活动。支付该政府官员的旅行、餐饮和招待活动费用的规定是什么?

ANSWER #8:
答案 #8
Generally thisis okay provided that the meal, travel and hospitality to the non-US governmentofficial directly relates to the promotion, demonstrationor explanation of Dell’s products, services or solutions and are in compliancewith:
通常如果直接与推广、展示或者说明戴尔产品、服务或者解决方案有关,为非美国政府官员提供餐饮、旅行和招待服务,需遵照以下要求:
戴尔全球礼物及招待政策;并且必须
按照戴尔反腐败合规表及事前批准流程获得批准。

Prior toarranging any customer travel, you must obtain the appropriate Dell managementapproval as referred to in the Dell’s Anti-Corruption Compliance Form andPre-Approval Matrix.??Additionally, expenses incurred must bepaid directly to Dell approved procurement vendor/service provider and not tothe local government official.??No first class airfare or lavishaccommodation, no sightseeing activities nor golf activity or any otheractivities unrelated with Dell business purpose of the event.
在安排任何客户旅行之前,你必须按照戴尔反腐败合规表及事前批准流程获得适当的戴尔管理层的批准。另外,产生的费用必须被直接支付给戴尔批准的采购供应商/服务提供商而不能给当地政府官员。禁止提供头等舱机票或者奢华的住宿,观光活动,高尔夫活动,或者其它与该戴尔商业活动目的无关的活动。

QUESTION #9:
问题 #9
Can I providea Dell Seed or Demo Unit to a government official to secure a new governmentprocurement deal?
我能提供一台戴尔种子机或者样机给某政府官员以获取新的政府采购业务吗?

ANSWER #9:
答案 #9
You can onlyprovide a Dell Seed or Demo Unit to a government official provided that Dellproduct is used for evaluation purposes in a business environment. However, you CANNOT provide a Dell Seed or Demo unit for the governmentofficial’s personal use or with the corrupt intent to influence a pending orcurrent deal that involves Dell or a Dell channel partner.??You must usethe SPIKE tool when requesting or approving non-invoiceable items like Dellproducts (for evaluation or even giveaway) or funding.

仅当条件是戴尔产品在商业环境下用做评估目的,你才能向某政府官员提供一台戴尔种子机或者样机。然而,你不能为该政府官员个人使用而向其提供一台戴尔种子机或者样机,或者怀有行贿意图以影响某涉及戴尔或者戴尔渠道合作伙伴的未决的或者当前的交易。当申请或者批准不能开具发票的项目,例如戴尔产品(用于评估或免费样品)或者提供资金时,你必须使用SPIKE工具。

QUESTION #10:
问题 #10
I am workingon a new major sales deal that I know that other IT competitors have provided abusiness courtesy in the form of an overseas golf trip to the end usercustomer.??Can Dell or its third party agent provide the end-user customerwith the requested business courtesy?
我正在致力于一个新的重要销售交易并且知道其它IT竞争者已经向最终用户发出了海外高尔夫旅行的商业邀请。戴尔或者它的第三方人员能向最终用户提供此种活动邀请吗?

ANSWER #10:
答案 #10
Neither Dellnor its third party agent can arrange for payment of the customer’s golftrip.??This is absolutely prohibited under Dell’s Global Anti-corruption Policy as suchpayment is an example of a bribe.
戴尔和它的第三方人员均不能为客户高尔夫旅行支付费用。这是戴尔全球反腐败政策绝对禁止的。这种付款属于贿赂行为。
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